Motive Home Service Management Solution – Benefits

• Accelerate to market for new value added services
  • Turn the home into a rich application enabled environment, allowing them to monetize their privileged customer relationship
  • Accelerate adoption of new services through ease of installation and configuration
• Manage the entire application lifecycle
  • Supports full life-cycle management of applications and services in order to keep up-to-date inventory and history information of applications and their states.
  • Delivers full control over available applications and services. Services and applications can be easily created and technical dependencies can be identified and verified to guarantee smooth installation
  • Enables operators to install, uninstall, start or stop applications/services in order to perform targeted troubleshooting operations.
• Perform automated large scale application management operations on home devices
  • One-to-one and bulk device management including configuration, troubleshooting, firmware upgrades and event management.
  • Increased First Call Resolution (FCR) with accurate visibility and control over home devices
  • Anytime, anywhere home network management, with a multi-homed management presence, increases service provider troubleshooting efficiency.