Motive WiMAX Service Management Solution — Products

WiMAX Zero-Touch Activation Template: Automated detection and registration of all WiMAX devices—fixed, mobile, nomadic and embedded—and over-the-air provisioning of high speed Internet (HSI), VoIP and other highly profitable WiMAX-based services. This simplified activation process dynamically updates firmware and settings on the device upon discovery of the device on the network.

WiMAX Self-Service Health Check Template: Self-service tools drive call avoidance by allowing subscribers to self-manage routine tasks via a web portal, IVR or their mobile device.

WiMAX Device Manager: A standards-based (OMA-DM and TR-069) approach to automating device support and maintenance that delivers real-time control, troubleshooting and issue remediation. One-to-many device management allows providers to perform large-scale operations, such as firmware upgrades or configuration updates, to targeted subscriber populations. Self-service tools drive call avoidance by allowing consumer to self-manage routine tasks via a web portal, IVR or their handset.

Service Management Platform: offers fixed and mobile service providers a next generation service management platform and tool set capable of simplifying the definition, publication and execution of advanced service activation, troubleshooting and management logic across key elements of their existing service delivery ecosystem. Motive SMP offers the ability to comprehensively define and normalize key service and device configuration settings and management actions. With Motive SMP service providers have the ability to maximize existing investments in device management, OSS/BSS and NMS/EMS systems and extend service management visibility and control across the entire service delivery ecosystem. In addition call center, self care and 3rd party applications can consume normalized API’s without the need to have knowledge about underlying systems or devices.